Privacy Policy

Last updated: January 2025

One Touch Studio (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information and respecting your rights when using our website or interacting with us online.

This Privacy Policy outlines how we collect, use, and protect your information. It forms part of and is subject to One Touch Studio’s Terms of Use, which can be found at onetouchstudio.com.au/terms. By using our website or any of our social media platforms, you agree to the terms in this policy.

We reserve the right to update this Privacy Policy at any time. Changes will be posted at onetouchstudio.com.au/privacy-policy and take effect immediately. Your continued use of our website and social media platforms after updates constitutes acceptance of the revised policy.

1. Information We Collect

We collect both personal and non-personal information in the following ways:

1.1 Personal Information

When you engage with One Touch Studio by:

  • Filling out forms (e.g., inquiries, downloads, or sign-ups)

  • Joining our mailing list

  • Communicating with us via email or social media

We may collect details like:

  • Your name

  • Email address

  • Phone number

  • Business name

  • Social media handles

  • Any additional information you voluntarily share

1.2 Non-Personal Information

Non-identifiable information is collected through:

  • Cookies (small files stored on your device)

  • Browser and device data (e.g., type of device, operating system, and IP address)

  • Website analytics and usage patterns

This data helps us enhance your experience and monitor the performance of our website.

2. How We Use Your Information

We use your information to:

  • Provide the services you’ve requested, like responding to inquiries or sending free resources

  • Keep you updated on new offers, insights, or events (only if you’ve opted in)

  • Analyse website performance and improve user experience

We may share your information with trusted third-party platforms to facilitate these services (e.g., email providers or analytics tools). These third parties are bound by their own privacy agreements, and we ensure that they use your data responsibly.

We will never sell or trade your information to any other entity.

3. Use of Cookies

Cookies are small files that help websites operate more efficiently. We use cookies to:

  • Tailor your experience to your preferences

  • Track website performance and user behaviour

  • Save your preferences to make future visits easier

You can manage or disable cookies in your browser settings. Note that disabling cookies may limit the functionality of some features on our website.

4. IP Address and Security

4.1 IP Address

Your IP address may be used to:

  • Diagnose server issues

  • Monitor website traffic

  • Enhance security

4.2 Security

We use industry-standard measures to protect your data from misuse, loss, or unauthorized access. While we strive to ensure the safety of your information, no online system is entirely secure. In the event of a data breach, we will notify affected users and take corrective action.

5. Links to External Websites

Our website may link to external sites for your convenience. However, we are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing your information.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Opt out of receiving marketing emails or newsletters

  • Request the deletion of your personal data (where applicable)

To exercise these rights, please contact us at danielle@onetouchstudio.com.au.

7. International Use

Our website is hosted in Australia and operates under Australian privacy laws. If you are accessing our website from outside Australia, you acknowledge that your information will be transferred and processed in accordance with these laws.

8. Business Transitions

If One Touch Studio is acquired, merged, or undergoes a significant business change, your information may be transferred to the new owner or entity. In such cases, your information will remain protected under this Privacy Policy or a comparable policy.

9. Limitation of Liability

While we do everything possible to protect your data, One Touch Studio cannot be held responsible for:

  • Technical issues causing loss or misuse of data

  • Unauthorised access to our servers

  • Bugs, viruses, or harmful components transmitted through our website

If any liability is found, it will not exceed AU$5,000 in cumulative damages.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can reach us at:
Email: danielle@onetouchstudio.com.au
Website: onetouchstudio.com.au

Your Consent

By using our website or interacting with us online, you consent to the collection and use of your information as outlined in this policy.